Privacy Policy

Introduction

Kognitiv Solutions respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have when you contact us, submit a lead form, book a call, or interact with our services.

Information We Collect

• Contact details you provide, including your name, email address, phone number, company, role, and message.
• Inquiry details such as the service, product, training, coaching, or pilot solution you are asking about.
• Booking details you provide when scheduling a call through the configured booking service.
• Basic technical and interaction data, such as page path, form submissions, booking clicks, and call-to-action clicks, when tracking is enabled.

How We Use Information

• Respond to your inquiry and provide relevant next steps.
• Schedule and manage discovery calls, coaching conversations, training discussions, and pilot solution requests.
• Send internal lead notifications and operational emails related to your request.
• Improve the website, forms, and service pages by understanding basic interaction patterns.
• Maintain records needed to operate the business and protect the integrity of our services.

Lead and Form Storage

When you submit a form, the information you provide may be validated and stored in our application database as a lead record. This helps us follow up on your request and maintain context for future communication.

Email Communications

Kognitiv Solutions may use Resend to deliver lead notifications and related email communications. Email content may include the details you submitted so we can respond to your inquiry. You can ask us to stop non-essential communications at any time.

Booking Services

Booking buttons may send you to an external scheduling service configured for Kognitiv Solutions. Information you provide through that booking flow is handled by the booking provider according to its own privacy practices, and may also be used by us to prepare for and manage the scheduled call.

Analytics and Interaction Tracking

The website may record basic interaction events, such as page views, form submissions, booking clicks, call-to-action clicks, and pilot requests. This tracking is used to understand whether pages and forms are working as intended. It is not used to sell personal information.

Data Sharing

We do not sell your personal information to third parties. We may share information with service providers that help us operate the website, send email, schedule calls, store records, or maintain business systems. These providers are used only for operational purposes.

Data Retention

We keep personal information only as long as needed to respond to your request, manage an ongoing business relationship, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Your Rights

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete information that is no longer needed.
• Unsubscribe or opt out of non-essential email communications.

Policy Updates

We may update this privacy policy as our services, providers, or legal requirements change. When we make material changes, we will update the date on this page and provide notice when appropriate.